When you open the MindStore Online App you can log in with your MindStore Online account in the ‘Log in’ page within the settings menu. When you do this the programs you have added to your account on the MindStore Online platform will be automatically available in your library in the companion app.

To delete a downloaded audio file from an audio device please follow the process below:

· Enter the day/module you wish to delete from the playlist page.

· Go to the “Audio” page in the player.

· Click on the Trash Can button at the top right of the page.

· You will be prompted with the question “Delete file from your device?” confirm by clicking “OK”.

· The file will now be removed from your device.

On rare occasions a download of an audio file onto your mobile device may fail due to an interruption in the internet connection. If this happens then please delete the audio fail that has failed to download completely and re-attempt to download the file.

To delete a downloaded audio file from an audio device please follow the process below:

· Enter the day/module you wish to delete from the playlist page.

· Go to the “Audio” page in the player

· Click on the Trash Can button at the top right of the page

· You will be prompted with the question “Delete file from your device?” confirm by clicking “OK”

· The file will now be removed from your device.

You may now re-attempt to download the audio file, please make sure you have a strong internet connection when you do so.

How to register on the MindStore Online Website:

• To create a MindStore Online account click on ‘Register Now’ at the top right corner of the page in a web browser.
• Complete the form provided with accurate details and submit
• You need to confirm your registration via email before you login
• We will send a confirmation email to the email account you entered in the form. Please click the link in the email to complete the registration process
• You can now access MindStore Online using your email address and password.

How to register from our App:

• Click on the ‘Log In’ button in the settings menu.
• You will be invited to enter your account details if you have already registered if not please follow the ‘New to MindStore Online? Register now’ link.
• Complete the form provided with accurate details and submit.
• You need to confirm your registration via email before you login.
• We will send a confirmation email to the email account you entered in the form.
• Please click the link in the email to complete the registration process.
• You can now access MindStore Online using your email address and password.